FAQ

API

Are noise words used in the API e.g. The, should this be used?

The API will look for all the words inserted by the user, if you use noise word, the API will filter this out.

Can I conduct a sanctions and PEP search with 1 API key?

This will only require 1 API key, as every customer can define which datasets they would like to search on. You are able to search on more than one dataset per search.

Does the API allow you to use accented characters?

The API allows you to use accented characters.

Does the API handle Chinese characters? if so, what parts can be used?

The API can handle Chinese characters. They can be used generally in names (forenames, surnames, business names).

For fields that are not mandatory and not populated in our system, how should we populate the field?

The field can be left blank but you still need to include the relevant number of comma’s. Example: 001,John,Smith,01/12/1970,1970,,,,,United Kingdom,

How are abbreviations handled for records?

The API looks for all the words inserted by the user

For example for when searching  ‘CUBI CAFE CLICK CUBE’ – it will find any abbreviations which is present in our database:

CUBI CAFE CLICK CUBE MEX SA CV
CUBI CAFE CLICK CUBE
CUBI CAFE CLICK CUBE MEXICO SA CV
CUBI CAFE CLICK CUBE MEX
CUBI CAFE CLICK CUBE MEXICO
CUBI CAFE CLICK CUBE MEXICO SA DE CV
CUBI CAFE CLICK CUBE MEXICO S A DE C V

Is a score returned in the API associated to the matched record?

Yes the score will be returned within the API results.

Is there a way to open links and PDFs using the API?

Please refer to the API guide sent to you with your API Key.

What characters can be used when searching on the API?

Only use numbers and digits. No symbols e.g – / , _

What is the order results from the API returned? Is it best match first?

The results are returned in order of highest score first.

Data

How many Date of Birth’s (DoB) or Year of Birth’s (YoB) do we hold against our sanctions data?

There is 1 nominated primary DOB used for matching in the profile, this is supported by documentation (articles) as evidence. Some sanctioned individuals will have multiple DOB/YOBs which are released in the sanction, C6 will still nominate a primary DOB/YOB and support using evidence, any other alternate DOB/YOBs will appear in the ‘Notes’ section of the profile. These additional DOB/YOBs will not be used for matching, but will be available for review.

On-Going Monitoring

Are there any specific file name conventions required for both processes, bulk load and bulk record delete?

For manual upload no file name convention is required, but if you use SFTP, then yes you would need to confirm to the file name convention with Client Care.

Can large volume files be uploaded via the portal?

Yes, however we recommend for files up to 500,000 that files are uploaded via SFTP.

Do you accept other formats for upload files, other than a .CSV file?

Other file formats are no longer valid, the standard is now csv (comma separated). However, if you upload special characters, please save the .CSV file as Unicode UTF-8.

How many Date of Birth’s (DoB) or Year of Birth’s (YoB) do we hold against our sanctions data?

There is 1 nominated primary DOB used for matching in the profile, this is supported by documentation (articles) as evidence. Some sanctioned individuals will have multiple DOB/YOBs which are released in the sanction, C6 will still nominate a primary DOB/YOB and support using evidence, any other alternate DOB/YOBs will appear in the ‘Notes’ section of the profile. These additional DOB/YOBs will not be used for matching, but will be available for review.

If duplicated IDs are not allowed during the upload, how can we have duplicated IDs by the time we need to delete the records?

While you can’t upload duplicate IDs in KYC6, there may have been a need to accommodate duplicates in the past. If you have been migrated from our legacy platform to KYC6, there may also be duplicates due the difference in validation rules on the legacy platform compared to KYC6.

If I uploaded our back book, how will this be monitored?

Whatever is uploaded, whether it is a few ‘high-risk’ customers, or the entire back book our approach is the same. Providing the file is uploaded before 17:00(GMT) each day (depending on the frequency of monitoring), then C6 will conduct an initial screen on all records and then will return any deltas in the worklists.

Is there a file size limit when loading entities via the KYC6 portal?

There is a limit in file size but it is over 2GB. We’ve successfully tested file uploads with over 100k records but the validation time will be extended depending on the file size. Date validation uses CPU and memory, so in some cases the website will be slower for all users in the period.

It is better for larger files to be uploaded onto SFTP, as it does not affect KYC6 performance.

What are the mandatory fields?

The mandatory fields for monitoring are; Source,  UniqueID, Forename, Surname – However, the more information added to the file, the greater number of data points used in matching. This can leaded to more finely tuned results, potentially leading to reduced false positives.

Will the ‘Bulk’ removal process delete previous matches as well as the individual?

During the removal process for on-going monitoring, you’ll get the option to remove associated potential matches from the worklists and also remove the records from Person/Business Entity. You can use the ‘individual delete’ function in the monitor, but this option doesn’t allow you to keep any existing matches.

Panama

Has C6 conducted a full review of the ICIJ Database?

The ICIJ Database contains around 320,000 offshore companies and trusts. From a practical point of view, it is not possible to review them all. Our approach is largely guided by the principle that owning an offshore entity does not equate with financial fraud and we are not profiling all these entities simply because they are listed by ICIJ. However, all entities linked to PEPs or individuals reported as involved in financial crime/fraud are profiled in C6 Database. The ICIJ is included as one of the mandatory checks for C6 EDD reports.

When was the ICIJ Database last updated?

The last count was in mid-April 16 and it was around 500 individuals and entities.

Which datasets have been updated after the Panama Papers?

All PEPs listed either by ICIJ or other reputable media and offshore companies linked to them (and so-called “Power Players”).

Research

For adverse media, how do the team qualify whether news is worth adding as they find with other suppliers that they see a lot of rumors and negative PR that isn’t backed up with fact?

In terms of adverse media, the Research team follows a rigorous methodology. We are primarily interested in FATF 21 predicated offences, but also on other crime as per the list of C6 Categories attached. In terms of sources, the Research team uses reliable sources, including  Governmental and other public authorities websites covering all levels of PEPs; extensive web search facilities and multilingual media research of global, national and local sources; industry and other commercial/specialist sources, where applicable; Corporate registry databases, where available; C6 database on PEPs, sanctions and adverse media; blogs, social media, forums or Wikipedia are excluded as sources.

I wants to look up a vessel on KYC6, do I just type into the business search function?

That’s correct – any vessels we have in the system (usually due to sanctions against them) would be entered as a business. Add the vessel name to the business name field.

Sanctions lists hold a lot of information, how do the research team work through these so quickly?

Sanctions are treated as a top priority by the Research team and consequently covered on a 24/7 basis:

  • The sanction lists issued by the EU, UN, OFAC, HMT are reviewed as soon as changes occur. The Sanctions Desk is notified of such changes both via e-mail alerts and daily monitoring of the relevant websites. Additionally, regional analysts carry out media checks on a daily basis to ensure all sanction related news are timely covered.
  • When a sanction list is amended we aim to update our system within 30 min of the change. Consequently individuals and entities may be removed from such lists. It is C6’s practice to identify such individuals and entities as “previously sanctioned” rather than completely removing the names from the database.  Updates to the system comprise of additional relevant documentation highlighting the change to an individual or business and the subsequent update of information within the dataset.
  • In addition to the above mentioned international sanctions, C6 also monitors other national or unilateral sanctions which are only enforced locally rather than globally. Individuals and entities featuring on such lists are not flagged as sanction but are identified as being on the local sanction list. This approach enables C6 customers to easily distinguish between those who are subjected to international sanctions and the local ones.
We are operating in high-risk overseas jurisdictions, do you have any information or documentation on these jurisdictions and coverage? How often is the document updated?

All sources currently in use (or at least the mainstream ones) are listed in the C6 PEPs and Sanction Sources_20 Oct 2015 (this is the most recent one). We have just started a thorough review and update of coverage and sources for all countries but this will take a while to complete.

Can I use KYC6 Search,to process large volume files?

 

Yes, please contact client care for more information on this feature.

Does C6 use specific lists for country name validation?
For Address 1/City/State/Country, what language should I used?

English should be used for all these fields.

 

For fields which are not mandatory and is not populated in our system. How should I create the field, use spaces or skip the field?

The field can be left blank but you still need to include the relevant number of comma’s/header.

For example: 001,John,Smith,01/12/1970,1970,,,,,United Kingdom,

I am receiving an error when I try to log in after reseting my password?

Please try clicking on the the forgot password like again. If this still does not work, please email clientcare@c6-intelligence.com and we will rest your password for you.

Also if this is an option, we recommend using Chrome, IE v7 or above as your internet browser.

Is there any specific file name convention required for both processes: Bulk Load and Bulk record Removal?

For manual upload, no file name convention is required but if you are automating the file, such as FTP, then you would need to confirm the file name convention as seen in the SFTP Loading records guide.

Should I align the Field to the left side, when creating a CSV file?

Aligning left or right doesn’t matter as a CSV file doesn’t have this (as like in Excel).

What are the mandatory fields?

They are: Source, UniqueID, Forename, Surname.

Will numeric fields be loaded “As IS” even if they include alpha numeric characters?

Validation Rules

Are there any specific file name conventions required for both processes, bulk load and bulk record delete?

For manual upload no file name convention is required, but if you use SFTP, then yes you would need to confirm to the file name convention with Client Care.

Do we need to align characters?

Aligning text left or right doesn’t impact data. as a CSV file doesn’t have this functionality (unlike in Excel).

Does KYC6 use specific lists for country name or nationality validation?
Our historical documentation specifies that our file should be in a different format, is this still valid?

Other file formats are no longer valid, the standard is now csv (comma separated). However, if you upload special characters, please save the .CSV file as Unicode UTF-8.

What are the mandatory fields?

The mandatory fields for monitoring are; Source,  UniqueID, Forename, Surname – However, the more information added to the file, the greater number of data points used in matching. This can leaded to more finely tuned results, potentially leading to reduced false positives.

Will numeric fields be loaded “as is” even if they include alpha numeric characters?